Política de envío
Shipping Policy
Last updated: May 9, 2026
At TidySip, we are committed to providing transparent, secure, and efficient shipping for all our customers.
1. Order Processing
All orders are processed within approximately 1 to 3 business days (Monday to Friday, excluding holidays).
Once payment is confirmed, your order will be prepared and shipped as soon as possible.
During periods of high demand, special promotions, or seasonal campaigns, processing times may be slightly affected.
2. Estimated Delivery Times
Delivery times are estimates and may vary depending on the destination and external logistical factors.
Spain
Estimated delivery: 5 to 10 business days
Europe
Estimated delivery: 7 to 12 business days
Rest of the World
Estimated delivery: 10 to 15 business days
Delivery times may be affected by:
- Customs processes
- Logistics delays
- High seasonal demand
- Circumstances beyond our control
3. Shipping Costs
We offer free standard shipping on all orders.
Shipping costs do not include potential import duties, customs fees, or local charges applicable in certain countries. These costs are the customer's responsibility.
4. Order Tracking
Once your order has shipped, you will receive an email with the corresponding tracking information.
You can check your shipment status in real time through the link provided.
5. Delays and Liability
TidySip is not responsible for delays caused by:
- Shipping carriers
- Customs or border inspections
- Errors in the address provided by the customer
- Extraordinary circumstances or force majeure
However, our team will be available to help and track your order as needed.
6. Failed Deliveries or Returned Orders
If an order cannot be delivered due to:
- An incorrect or incomplete address
- Repeated unavailability of the recipient
- Refusal of the package by the customer
and the order is returned to origin, the customer may be responsible for the costs of reshipping.
7. Shipping Information
It is the customer's responsibility to ensure that the shipping address and details provided at checkout are correct and complete.
Once an order has been processed, we cannot guarantee changes to the delivery address.
8. Order Issues
If you experience any issue related to the shipping or delivery of your order, you can contact us at:
📩 thetidysip@gmail.com
We recommend reporting any issue within a reasonable time from the estimated delivery date.
9. Consumer Rights
This Shipping Policy applies without prejudice to the mandatory legal rights of consumers under the applicable law of their country of residence, including the right of withdrawal applicable in the European Union.